Shipping Policy

DOMESTIC SHIPPING

We deliver orders from within Pakistan using reputable courier companies such as TCS & Leopards CS. We also deliver domestically using our own riders.
Our shipping times for delivery may vary depending on the products and categories ordered. You will receive confirmation of the estimated delivery time during the order process. In case of any delays, we will promptly notify you. If you do not receive any communication from us, it may be due to issues with email or phone contact information provided. The timeline is only tentative and we shall not be liable for any delays arising out of any events outside our reasonable control.

INTERNATIONAL SHIPPING

We deliver orders outside of Pakistan using reputable courier companies such as Skynet Worldwide Express & DHL.
Our shipping times for delivery may vary depending on the products and categories ordered. You will receive confirmation of the estimated delivery time during the order process. In case of any delays, we will promptly notify you. If you do not receive any communication from us, it may be due to issues with email or phone contact information provided. The timeline is only tentative and we shall not be liable for any delays arising out of any events outside our reasonable control..
You may be required to pay customs, duties or other taxes upon receipt of goods received by you that have been shipped from Pakistan.

Shipping Policy

COMPLAINTS

For any complaints or queries in relation to this website, our products or service, you can contact us on this number +92 309 6066662 or on this email javeriazoa1@gmail.com. We shall use our best endeavors to respond to your complaints or queries within 1-2 days of receipt.

In case of a complaint for any defective or incorrect product, you must ensure that you share proper and complete evidence of receiving an incorrect or defective product such as receipts, pictures and videos.

CANCELLATIONS

You may cancel any order within 24 hours of placement. Post expiry of the aforementioned period, no cancellation requests shall be entertained by us